Three cloud giants such as Amazon, Microsoft, and Salesforce are unlikely to be met, but now all of them are part of a $ 27 million Tact.ai C investment, They communicate with the information in CRM systems.
The Amazon Experts Trust, Salesforce Ventures and M12 (formerly Microsoft Ventures) joined Comcast Ventures as strategic investors in this round. Traditional VCs Accel Partners, Redpoint Ventures and Upfront Ventures also participated. According to Crunchbase, this is more than $ 53 million.
Amazon has profoundly invested in voice interfaces and has admitted that with this investment, Tact seeks to work in a corporate environment. In fact, Tact became one of the first services to be launched in fall last year as part of Alexa for Business. "As soon as we receive home-made voice technology, we have a great opportunity to provide voice services at the enterprise," said Paul Bernard, Director of the Amazon Experts' Trust. He sees Tact in front of this movement.
To confirm the idea of Amazon, the company also announced the release of the product to improve the vehicle experience. The feature called "Voice Intelligence" works as a virtual assistant on a car. Salespeople spend a lot of time in the car, and this tool can not only provide basic information about the next meeting, but also provide information about the deal and other relevant information, such as recent service tickets. will give. All of this information could be used by the saleswoman for a more potentially productive meeting, Tact CEO Chuck Ganapathi said.
